News

Important Update: New Online Appointment System

Newport Medical Group is changing its online appointment booking and consultation system.
From 21^st April 2026, we’ll be moving from AccuRx to GP Triage.

 Why the change?
After reviewing how our current system works for both patients and staff, we found that GP Triage offers a more flexible, clinically led approach.Instead of only symptom-based questionnaires, it allows you to explain your concerns in your own words, helping our clinical team respond more efficiently and personally.

 A system designed for our practice
We’ve tailored GP Triage to suit how our practice works, including:

•  Online booking for blood tests, childhood immunisations and cervical smears
   

This should reduce delays, streamline requests, and improve your overall experience.

 How you’ll access it
There’s no change to how you access online consultations through our website. You’ll use the same buttons as usual — from 21/04/2026, they’ll simply link to GP Triage instead.

 Other options still available
Telephone appointments and other traditional routes will remain available for anyone who cannot use online services.

 What happens next?
You could  book appointments 24 hours a day and 7 days a week as the booking tool is open all the time for your convenience. 

Please see the following link with some brief guided videos on the GP Triage system.

Video Link: https://www.youtube.com/watch?v=RlfpB47Xwx8

Published on 23rd Sep 2026