Appointments

Online Triage

You can now contact us online for non-urgent medical matters and other requests.

Click on the link opposite to access Accurx.

accurx

Urgent Appointment

To request an urgent appointment for today or tomorrow (Monday to Friday):

  • phone us Monday to Friday from 8am
    • Newport Medical Centre: 0121 449 1327
    • Sparkbrook: 0121 411 0354
    • Stoney Lane: 0121 449 9685

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Routine Appointment

To request a routine appointment in the next 7 days:

  • use our appointment request form, Monday to Friday 8am to 4pm. We will respond within 48 hours during opening times
  • phone us from 8am
    • Newport Medical Centre: 0121 449 1327
    • Sparkbrook: 0121 411 0354
    • Stoney Lane: 0121 449 9685
  • visit the surgery and speak with a receptionist, Monday to Friday from 8am
  • use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Extended Access

Newport Medical Practice is a member of Urban Health PCN patients will be able to book to see a GP for the following extended hours:

  • Monday to Friday        6:30pm to 8pm
  • Saturday                       9am to 1pm
  • Sunday                           Closed

Your local Urban Health PCN hub is Stoney Lane Surgery (Newport Medical Group)  on 0121 449 9685 - Monday to Friday 6:30pm to 8pm

Easter Weekend opening 9am to 4pm Friday, Saturday, Sunday and Monday, Please ring 01214499685

Broadway Health Centre, contact number - 0121 250 6105 - Saturday and Sunday

To book an appointment please ring your surgery number 0121 449 9685, 0121 449 1327 where you will be either put through to your Practice HUB or given details of how to contact the HUB.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • using the GP online system at the top of this page
  • phone us on Monday to Friday from 8am
    • Newport Medical Centre: 0121 449 1327
    • Sparkbrook Health & Community Centre: 0121 411 0354
    • Stoney Lane: 0121 449 9685
  • reply CANCEL to your appointment reminder text message

If you need help when we are closed

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

Ideally, patient should be seen at the practice where  facilities, equipment and full medical records are readily available. Home visits are only available for patients who truly need this service. Home visit requests should be made before 10.30am and 4.30pm. Up to date contact details need to be provided.